An empty scanner should be charged for 11 hours on a power socket that provides at least 1 ampere. It is possible to charge a scanner on a power source that provides less than 1 ampere, in that case charging will take more time.
Your scanner is not fully charged when delivered. Please connect the scanner first to the power and charge it 11 hours.
The green battery light of the scanner will start blinking brightly and frequently when charging. If the green battery light gives just a small blink once in a while then the scanner is on the stand-by mode. A fully charged scanner will automatically go to stand-by.
Please note that the scanner also uses power in the stand-by modus. It can last on a full battery for two weeks. After that it needs to be charged again. A full battery can finish at least 20 orders. When working efficiently it can finish up to 30 orders on a full battery.
Intermediate charging is possible while scanning and processing orders, this will increase the number of orders you can finish before the battery is empty. Use of battery power while scanning is larger than the additional power that is achieved when scanning and charging simultaneously. This means that the scanner still gets empty when the scanner is used and charged in the meantime.
The battery of the scanner does not need to be emptied fully before charging. Frequent charging does not decrease the batteries lifetime.
If the scanner doesn’t start charging when connected to the power, then reset the scanner. You can do this by holding the magnet of the charger briefly against the ‘Reset’ button on the scanner, as shown in the picture. You will hear a soft click. After resetting, please connect your scanner again to the power.